Post by account_disabled on Apr 30, 2024 4:28:51 GMT -5
With more than two billion users worldwide, WhatsApp is also the application most used by Brazilians to exchange messages between friends and family. In this scenario, companies are also looking to integrate with the platform to connect with their customers on their favorite channel, through versions such as WhatsApp Business and WhatsApp Business API. With so many Brazilians spending long periods of time on WhatsApp , it becomes an easier and more advantageous way of communicating between your company and customers. This way, you increase your chances of being read, open a direct connection with your customers and facilitate access to support, enabling faster responses before consumers give up on their purchase. All of this improves your satisfaction and loyalty levels.
WhatsApp: the conventional version of the messaging application is the one used by most users WhatsApp Business: aimed at business, the Business version of the APP has a series of special features to make companies' work easier WhatsApp Business API: the Business API version of WhatsApp enables even more resources for companies, such as more agents, automation of company communication Cayman Islands Phone Number List and the integration of a chatbot into the WhatsApp business account WhatsApp Business official account verified account WhatsApp Business official account verified account What is WhatsApp Business? Free and available for both Android and iOS, the Business version of WhatsApp was created to meet the needs of small businesses. Through it, it is possible to simplify the interaction between companies and customers through a series of resources.
The main disadvantage of WhatsApp Business is that it was developed to work with individual conversations. Therefore, communication with customers must be done via a cell phone where the application is available or through WhatsApp Web. Therefore, the version is not scalable. What is the WhatsApp Business API? Although the name is similar, the WhatsApp Business and WhatsApp Business API versions are quite different in terms of their features and use cases. Medium and large companies that want to offer their customers the practicality and familiarity of WhatsApp should turn to the WhatsApp Business API. This version was created in August 2018 and its application programming interface (API) allows companies to receive and respond to unlimited WhatsApp messages from their customers, making service scalable. How to use WhatsApp API to get the best results? Unlike WhatsApp Business App, WhatsApp Business API is not an out-of-the-box solution.
WhatsApp: the conventional version of the messaging application is the one used by most users WhatsApp Business: aimed at business, the Business version of the APP has a series of special features to make companies' work easier WhatsApp Business API: the Business API version of WhatsApp enables even more resources for companies, such as more agents, automation of company communication Cayman Islands Phone Number List and the integration of a chatbot into the WhatsApp business account WhatsApp Business official account verified account WhatsApp Business official account verified account What is WhatsApp Business? Free and available for both Android and iOS, the Business version of WhatsApp was created to meet the needs of small businesses. Through it, it is possible to simplify the interaction between companies and customers through a series of resources.
The main disadvantage of WhatsApp Business is that it was developed to work with individual conversations. Therefore, communication with customers must be done via a cell phone where the application is available or through WhatsApp Web. Therefore, the version is not scalable. What is the WhatsApp Business API? Although the name is similar, the WhatsApp Business and WhatsApp Business API versions are quite different in terms of their features and use cases. Medium and large companies that want to offer their customers the practicality and familiarity of WhatsApp should turn to the WhatsApp Business API. This version was created in August 2018 and its application programming interface (API) allows companies to receive and respond to unlimited WhatsApp messages from their customers, making service scalable. How to use WhatsApp API to get the best results? Unlike WhatsApp Business App, WhatsApp Business API is not an out-of-the-box solution.