Post by account_disabled on Feb 19, 2024 23:29:50 GMT -5
Have you heard about emotional labor in the work context? It is a concept that is now in vogue, and although the field in which it is usually used is usually professional, we can also apply its theory in the domestic environment. In this article we tell you what emotional work is and why you should learn to know yourself and work with your emotions. Table of Contents What is emotional labor? Control emotions Emotional work techniques What is emotional labor? One of the first theorists to coin the term emotional labor was Hochschild, in 1983 . He defined it as the " control of feelings to create bodily and facial manifestations that can be publicly observed." She discovered the phenomenon by studying the work aspects of flight attendants . The main task of the hostesses was dealing with the customer and in that interaction it was necessary to express emotions that were not really felt. Hochschild explained that this emotional behavior can sometimes appear sporadically and naturally. But you can also force yourself to adapt to a role or the expectations that the company has regarding a specific position. CTA text - Ebook Wellbeing - Guidelines to enjoy complete well-being After this theorist, many other authors investigated this matter.
Thanks to the work of all of them we can conclude that emotional work refers to both the expression of emotions and the experience of those emotions . In many jobs, emotions come into play since you have to interact with other people. To be considered emotional work, this set of emotions must be demanded by the position. Control emotions Taking into account the previous theory of emotional labor, we can say that emotions can be controlled so that they do not dominate our actions . According to recent research, the way we interpret emotions can change the way we experience them. In the Industry Email List same situation, two people can act differently . Let's look at an example. Two people are going to present the conclusions of a work to the communication department of their company. One of them has a hard time with the idea of speaking in public. Her nerves seem negative to her and she interprets them by sending signals to her body to get out of there running. On the other hand, your partner feels that those same nerves are actually the desire to do well and, therefore, he is likely to be more successful in his intervention.
What happened? That each one has used the energy caused by the nerves in a totally different way. Therefore, if we decide to apply emotional intelligence techniques, we can learn to control emotions , work on them to keep them at bay, as the Hochschild flight attendants did. The key is to identify and understand your own moods. Feelings are important in any area and we must appreciate why they manifest. Knowing yourself means knowing what affects us for better or worse, in the emotional sense. To do this, you can try techniques that help you understand your emotions. Emotional work techniques In any situation in which you notice that your emotions have led you to a negative state and that it can trigger something worse, try to implement one of these techniques: Distract your attention with a specific issue: This technique focuses on the success of distracting a child with something else when he won't stop crying. We divert your attention. Sien, we can use that same mechanism when we see that the emotions we will experience will be intense and we do not have time to manage them in the best way. This technique consists of disassociating yourself from the negative emotion by focusing on neutral thoughts. For example: if your boss questions your competence because of an operation that is not going very well, you have two options.
Thanks to the work of all of them we can conclude that emotional work refers to both the expression of emotions and the experience of those emotions . In many jobs, emotions come into play since you have to interact with other people. To be considered emotional work, this set of emotions must be demanded by the position. Control emotions Taking into account the previous theory of emotional labor, we can say that emotions can be controlled so that they do not dominate our actions . According to recent research, the way we interpret emotions can change the way we experience them. In the Industry Email List same situation, two people can act differently . Let's look at an example. Two people are going to present the conclusions of a work to the communication department of their company. One of them has a hard time with the idea of speaking in public. Her nerves seem negative to her and she interprets them by sending signals to her body to get out of there running. On the other hand, your partner feels that those same nerves are actually the desire to do well and, therefore, he is likely to be more successful in his intervention.
What happened? That each one has used the energy caused by the nerves in a totally different way. Therefore, if we decide to apply emotional intelligence techniques, we can learn to control emotions , work on them to keep them at bay, as the Hochschild flight attendants did. The key is to identify and understand your own moods. Feelings are important in any area and we must appreciate why they manifest. Knowing yourself means knowing what affects us for better or worse, in the emotional sense. To do this, you can try techniques that help you understand your emotions. Emotional work techniques In any situation in which you notice that your emotions have led you to a negative state and that it can trigger something worse, try to implement one of these techniques: Distract your attention with a specific issue: This technique focuses on the success of distracting a child with something else when he won't stop crying. We divert your attention. Sien, we can use that same mechanism when we see that the emotions we will experience will be intense and we do not have time to manage them in the best way. This technique consists of disassociating yourself from the negative emotion by focusing on neutral thoughts. For example: if your boss questions your competence because of an operation that is not going very well, you have two options.